Coinbase requires identity verification for legal compliance and fraud prevention.
Your Coinbase account will have limited functionalities until the identity verification process is completed. Read more about Data privacy at Coinbase and how Coinbase uses your information.
We can expedite your identity verification if you consent to the following:
Allow Coinbase to verify your name, date of birth, and address with credit reporting bodies.
Allow Coinbase to validate your identity document details with third parties.
This will also increase the likelihood of successful verification.
Review and collect accepted identity documents for your country of residence.
Your documents must not be expired, altered, or damaged.
Open this Document Verification link and follow the provided instructions.
Verify all identity documents through the Coinbase website or mobile app; documents sent by email are not accepted.
If asked to record a video of yourself, ensure your microphone is on.
See the tips for taking a photo of your ID and face.
You'll receive an email in the next 48 hours when your identity is verified.
Enter the PIN code from the initial verification steps if you attempt to sign in while verification is in progress.
Accepted identity documents
Provide the related information listed for each identity document type:
Passport
Number
Gender
Medicare
Number (10 digits)
Reference (single digit listed before your name)
Expiration date
Colour
Driver’s licence
Licence number
State
Card number (may be located on the back of your card)
If you’re a Victoria or Queensland resident, a driver’s licence card number is not required.
Accepted foreign IDs
Foreign Driver’s License, Foreign Passport, Foreign ID Card from the supported countries below
Foreign passports are accepted from these countries
Aland, American Samoa, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria
Bahrain, Belgium, Bermuda, Bhutan, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Bulgaria, Brunei Darussalam
Cape Verde, Chile, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Croatia, Curacao, Czech Republic
Denmark, Dominica
Estonia
Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Lands
Gabon, Gambia, Georgia, Germany, Greece, Greenland, Grenada, Guadeloupe, Guam, Guernsey, Guyana
Heard and McDonald Islands, Hong Kong, Hungary
Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy
Japan, Jersey
Kazakhstan, Kiribati, Korea (South), Kuwait
Lesotho, Liechtenstein, Lithuania, Luxembourg
Macau, Macedonia, Malaysia, Maldives, Marshall Islands, Mauritania, Mayotte, Micronesia, Montenegro, Montserrat
Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Norway
Oman
Palau, Pitcairn, Poland, Portugal, Puerto Rico
Qatar
Reunion, Romania, Rwanda
Saint Barthélemy, Saint Helena, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and South Sandwich Islands, Spain, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Sweden, Switzerland
Taiwan, Timor-Leste, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu
United Kingdom, United States of America, United States Minor Outlying Islands, Uruguay
Vatican City, Virgin Islands (British), Virgin Islands (U.S.)
Wallis and Futuna Islands, Western Sahara
Use the latest version of Google Chrome browser (whether you’re on a computer or mobile device)
Your phone’s camera typically produces the clearest photo
Natural light works best to ensure your area is well-lit
Use indirect light to avoid glare
If you must use a webcam, try setting the ID down flat and move the webcam instead of moving the ID
Use a plain background for the ID
Don’t hold the ID in your hand (this can confuse the focusing lens and obstruct your ID)
Wait at least 30 minutes between attempts
If issues persist, clear your browser cache, restart the browser, and try again.
Taking a selfie (photo of your face)
This may be required for account recovery if you lose your 2-step verification device or additional security is required for an action you are trying to perform.
Use the latest version of Google Chrome browser
Face the camera directly and include your shoulders to the top of your head
Have a plain wall as a background, without backlight
Use indirect light to avoid glare
Do not wear sunglasses or a hat
If you were wearing glasses in your ID photo, try wearing them in your selfie photo
Wait at least 30 minutes between attempts
If issues persist, clear your browser cache, restart the browser, and try again.
If you're still having trouble, reference the Identity Document verification troubleshooting tips.

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