We’re transitioning from vaults to the new transfer protection settings, which offer enhanced security without restricting access to assets. Here’s what you need to know.
Key points
New vaults can’t be created and funds can’t be added to an existing vault.
Existing vault balances will be moved to your primary balance, making it easier to view, trade, and manage your portfolio.
Balances of $10,000 or more, or balances between $1,000 and $10,000 that make up more than half of a customer’s portfolio, will automatically carry over existing vault settings to transfer protection settings. Customers can opt out by removing funds from the vault before the deadline.
All other customers will need to set up transfer protection after their vault balance has been moved.
Transfer protection settings can be changed at any time (subject to existing settings).
We’ll send a series of in-app and email notifications to affected customers with details and key dates relevant to their account.
Transfer protection at a glance
Outbound transactions can require a time delay, multiple approvers, or both, with optional amount thresholds.
Settings apply to the entire account balance and can be managed via mobile or web.
Assets remain available for sending, trading, staking, and other Coinbase features.
See Transfer protection and Set up and manage Transfer protection for more details.
Withdraw funds from a vault
To initiate a withdrawal from your vault to your balance:
Go to My Assets.
Select the asset that's stored in a vault.
Under the asset graph, select the Balance tab.
Select See balance summary.
Select Vault to view your vault.
Enter the amount you’d like to withdraw (you can select Withdraw all to transfer all your funds).
Follow the prompts to complete your withdrawal.
For a standard vault, once you enter the withdrawal details, confirmation emails will be sent to your primary and secondary email accounts. Once the details are approved there, the 48-hour waiting period will begin.
Note: Currently, it's only possible to create one withdrawal request at a time. You must wait for an existing withdrawal to complete, or cancel it, before making another.
Cancel a vault withdrawal
To cancel your vault withdrawal to your balance:
Go to My Assets.
Select the asset that has a pending withdrawal.
Under the asset graph, select the Balance tab.
Select See balance summary.
Select Vault to view your vault.
Select the pending withdrawal transaction, then View Details.
Select Cancel withdrawal.
Your cancellation will be immediate.