There may be times where you’re unable to buy crypto or fund your account. These reasons may include:
Incomplete identity verification
Verify your identity on Coinbase if you’ve received a notification.
Temporary account disablement
If Coinbase detects suspicious activity or needs to review your account details further, you may see the error "account temporarily disabled.” Refer to Resolve "account temporarily disabled" error steps to initiate an account review.
Local regulations can cause Coinbase to disable buy/sell services in your jurisdiction. Refer to Does Coinbase freeze accounts for additional information.
Unrecognized or limited-use payment methods
Ownership of your payment methods must be verified to be valid. Ensure your legal name and payment details match.
Chargebacks can cause a negative balance, impacting your ability to trade.
Your payment method may be limited to direct crypto purchases or cash deposits. Use a different payment method to complete the transaction.
If your payment method stops working, contact your bank for assistance.