Troubleshooting bank account deposits and withdrawals


Some UK banks are restricting deposits to cryptocurrency exchanges

If you're having trouble getting your UK bank account verified or your deposited funds are not in your GBP balance, please verify that the following items are correct:

  • Your UK bank account Sort code and Account number were correctly added to your Payment Methods.

  • The Legal Name field on your Coinbase account matches the name of the bank account the deposit was sent from.

  • Your ID has been uploaded and successfully verified here.

  • For missing deposits, your unique reference code was copied correctly and included.

If the details above are complete and you still have not received your funds after ten business days, please contact us.