Is this email really from Coinbase?

Coinbase staff will never ask you for your password, 2-step verification codes, or request remote access to your computer. If you are being asked to provide any of this, you can be sure the email did not come from Coinbase.

Emails from Coinbase will always have the coinbase.com domain name at the end of them.

Examples include, but are not limited to:

  • support@coinbase.com

  • help@coinbase.com

  • contact@coinbase.com

  • no-reply@coinbase.com

  • compliance-kyc@coinbase.com

We also send emails from Coinbase sub-domains.

Examples include, but are not limited to:

  • contact@updates.coinbase.com

  • info@cb.mail.coinbase.com

  • @mail.coinbase.com

  • no-reply@info.coinbase.com

Regardless of sub-domain, we cryptographically sign all of our emails using DKIM and protect our domain against unsigned email with DMARC.

To verify the legitimacy of other channels, refer to these pages for social media and phone support.