Manage your Coinbase Card

You can manage many aspects of your Coinbase Card, such as requesting a new card, updating your billing information and more.

Before you request a new card:

  • You cannot have more than one active card per account.

  • You cannot add a secondary user to your card.

  • Make sure your postal address is up to date.

To request a new card at no cost:

  1. Sign in to your Coinbase.com account or access the Coinbase mobile app.

  2. Select Card from the navigation bar.

  3. Select Coinbase Card support.

  4. Select My card was lost or stolen or My card was damaged/doesn’t work.

    • Your card will be deactivated and a new one will be sent to you.

Your billing address is used when completing online transactions with your card.

  • The name on your Coinbase Card corresponds with the legal name on your Coinbase account.

  • There's a 20-character limit.

  • For security reasons, Coinbase cannot change your legal name on your behalf.

To update the name on your card:

  1. Re-verify your identity.

  2. Report your card as lost or stolen and request a new card.

To change the funding balance:

  1. Sign in to your Coinbase.com account or access the Coinbase mobile app.

  2. Select Card from the navigation bar.

  3. Select Change asset.

  4. Select the asset you’d like to spend and choose Submit.

Tip:

Set up recurring buys to avoid insufficient funds in your funding balance.

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