Live phone support
Coinbase.com customers can reach our support team members at the numbers below. For support while traveling abroad, call the local number.
Toll-free phone number
Local phone number
Hours of operation
9 a.m.-6 p.m. IST, Monday-Friday
Live messaging (web browser only)
To chat with us about issues you're experiencing, select Message Us in the bottom right-hand corner of any support page from a web browser. You’ll chat with our virtual assistant first, but you can reach a live support agent if you need more assistance.
Live messaging support is available 9 a.m.-6 p.m. IST, Monday-Friday.
Submit a support request:
Use the email address you use to sign in to Coinbase
Choose the most relevant category and sub-category
Provide as much detail as possible regarding your issue
We'll respond as soon as possible. Please don't submit multiple tickets for the same issue.
We use Twitter to provide status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter.