How can I contact Coinbase Support?

Security Notice: Coinbase Support will NEVER ask for your password or 2-step verification codes, or ask you to install remote sign-in software on your computer. If anyone claiming to be with Coinbase Support makes these requests, contact us immediately. 

Coinbase will also NEVER make outbound phone calls. Please do not comply with anyone who called you claiming to be Coinbase Support.

Live phone support

Coinbase.com customers can reach our support team members at the numbers below. For support while traveling abroad, call the local number.

Toll-free phone number

Local phone number

Hours of operation

 000 8000503236

 +91 1171279859

 9 a.m.-6 p.m. IST, Monday-Friday

Live messaging (web browser only)

To chat with us about issues you're experiencing, select Message Us in the bottom right-hand corner of any support page from a web browser. You’ll chat with our virtual assistant first, but you can reach a live support agent if you need more assistance.

Live messaging support is available 9 a.m.-6 p.m. IST, Monday-Friday.

Email

Submit a support request:

  • Use the email address you use to sign in to Coinbase

  • Choose the most relevant category and sub-category

  • Provide as much detail as possible regarding your issue

We'll respond as soon as possible. Please don't submit multiple tickets for the same issue. 

Twitter

We use Twitter to provide status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter.

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