Protecting your data and your privacy are a key priority for Coinbase. That’s why we keep you informed of how and why we collect, use, protect, and disclose your personal information, focusing on consumer choice and control.
NFT, Commerce, and Wallet services are covered under different policies, which can be found here.
We strive to collect only the data that's necessary for our services. This includes basic customer and identification information such as name, address, and government ID cards, as well as financial and transactional information necessary to enable and validate transactions.
At Coinbase, we use your personal information to:
Create and maintain your Coinbase account and provide you with our customer support
Ensure the safety, security, and integrity of our services
Comply with our legal and regulatory obligations (such as to determine your legal eligibility for certain regulated products and respond to valid regulatory and law-enforcement requests)
Customize and improve our services
Provide you with marketing communications and promotions
The Coinbase company responsible for the handling of your personal information is the entity named in the User Agreement you agree to when you sign up to receive our Services. For more information, see Section 11. Our Relationship with You.
Consumer choice and control are important to us. You can make privacy rights requests, including requests to access your information, by signing in to your account and going to your Privacy Rights Dashboard.
If you are unable to sign in to your account or cannot access the Privacy Rights Dashboard, you can contact us.
You may request deletion of some of your data without impacting your access to Coinbase Services. This data includes marketing and communication data, referrals, and survey responses.
Note that if you request deletion of data that we collect for legal or identity verification purposes, you may be required to close your account and withdraw funds from the Coinbase platform.
To exercise your deletion rights, please sign in to your account and visit your Privacy Rights Dashboard. This must be done from a web browser.
For more information on closing your account, see How can I close my account?
See here for a list of new rights granted by the California Consumer Privacy Act (as amended in 2020 by the California Privacy Rights Act) (“CCPA”).
You can exercise your rights under the CCPA by logging into your account and going to your Privacy Rights DashboardIf you wish to opt-out of the sharing of your personal information for advertising purposes, you may do so in the Privacy Rights Dashboard by toggling off the “Share My Personal Info with third party partners for Advertising” control.
If you still have questions or concerns regarding how Coinbase collects or uses your data, you may submit your questions through our Support Portal or email [email protected]
We do not sell our customers’ personal information.
We do share personal information with third party partners for advertising purposes. If you wish to opt-out of this sharing, you may do so by visiting the Privacy Rights Dashboard and toggling off the “Share My Personal Info with third party partners for Advertising” control.
Coinbase employs a range of technical and organizational measures to defeat eﬀorts to intercept, surveil, or otherwise access without authorization data in transit. For instance, Coinbase encrypts all confidential data transfers to prevent interception or tampering of that data by unauthorized third parties.
No. In accordance with our User Agreement and other applicable terms of service, the Sites and Services are not directed to persons under the age of 18, and we do not knowingly request or collect any information about persons under the age of 18. If you are under the age of 18, please do not provide any personal information through the Sites or Services. If we become aware a User or Customer submitting personal information is younger than 18 years of age, Coinbase will require the relevant Customer or User to close his or her account, and will take steps to delete the individual’s information as soon as possible.
If you still have questions or concerns regarding how Coinbase collects or uses your data, you may submit these through our Support Portal or email [email protected].