Is this email really from Coinbase?

Coinbase staff will never ask you for your password, 2-step verification codes, or request remote access to your computer. If you are being asked to provide any of this, you can be sure the email did not come from Coinbase.

Emails from Coinbase will always have the coinbase.com domain name at the end of them. For example, emails from support@coinbase.com, contact@coinbase.com, no-reply@coinbase.com, and any other email from the @coinbase.com domain can be trusted.

We also send emails from Coinbase sub-domains. For example, emails from  contact@updates.coinbase.com or info@cb.mail.coinbase.com are valid. Note that the email address ends in .coinbase.com.

Regardless of sub-domain, we cryptographically sign all of our emails using DKIM and protect our domain against unsigned email with DMARC.

To verify the legitimacy of other channels, refer to these pages for social media and phone support.

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