How do I verify my identity when using the mobile app?

iOS and Android

  1. Tap the Settings icon located in the bottom right of the app
  2. Select Limits and Features
  3. Tap Enable send and receive at the top of the page. If the option is not available, go to
  4. Choose your document type
  5. Follow the prompts to upload your ID document
  6. Once the prompts are successfully followed, the identity verification process is complete

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