Information on opening an account (Japan)

Introduction

This page explains the overall flow of opening an account for users in Japan. For questions about opening an account and how to solve problems, please refer to the FAQ for opening an account.

Preparing to open an account

By opening an account with Coinbase, you will be able to buy, sell, and store crypto assets (virtual currency). Here's what you need to open a Coinbase account:

  • Being a Japanese citizen resident in Japan over 18 years old

  • Have your identity verification documents (see About Identity Verification Documents for the types of identity verification documents you can use to open an account)

  • Have a smartphone (subscribe to a mobile plan that can receive SMS)

There are no fees to open or maintain a Coinbase account.

Step 1: Enter your account information

  1. Access https://www.coinbase.com/ from your computer or smartphone browser.

  2. Select [Open Account].

  3. Enter the following on the "Open an account" screen.

    1. Family Name

    2. Given Name

    3. Email address

    4. Password

      Note: Remember your email address and password as they will be used to log in to your Coinbase account.    

  4. If you are over 18 years old, check the Terms of Service and Privacy Policy and check if you agree. If you do not agree, you will not be able to open a Coinbase account.

  5. Select [Open Account]. An email will be sent from Coinbase to the email address you registered.

  6. Launch the email app and open the email from Coinbase. Select [Authenticate Email Address] in the email.

This completes the verification of your email address.

Step 2: Set up two-step verification

After you've verified your email address, set up two-step verification.

  1. On the "Set up two-step verification" screen, check that the country is Japan with country code +81.

  2. Enter the mobile phone number that can receive SMS.

  3. Select [Send Code].

  4. Launch the message app on your smartphone and check the SMS received from Coinbase. Make a note of or copy the 7-digit code.

  5. Return to the browser and enter the verification code on the "Enter verification code" screen. Then select [Send].

  6. If you did not receive the verification code, select [Resend Code].

Step 3: Enter the confirmation items

  1. Check the applicable items on the "Confirmation items" screen.

  2. Select [Send].

Select [Check details] for more information.

Step 4: Confirm your identity (enter confirmation information)

  1. Select residency status. Please select an option that applies to you. The residency status determines the type of photo ID for your verification process.

    1. If you selected Japanese national, please select an ID type you'd like to use for verification.

    2. If you selected Foreign resident, please proceed with the next steps with your Residence Card.*

  2. Enter the following on the "Identity Verification" screen. Please enter exactly as it appears on your identity verification document by following the exact ID language and character type that are used on your specific ID.

    1. Family name on your ID

    2. Given name on your ID (if you have a middle name, enter your middle name and given name here)

    3. Katakana of family name

    4. Katakana of given name

    5. Birthday

    6. Address listed on identity verification documents (Please make sure not to leave anything out. Suffixes like 区 must be included.)

  3. Check the entered information and check "The address information and name match the information on the identity verification document."

  4. Select [Send]

  5. Answer each of the following items. We will use it as a reference when examining.

    1. Purpose of use of Coinbase

    2. Main sources of funding

    3. Employment status

    4. Amount of assets that can be invested

    5. Cryptocurrency trading experience

  6. Select [Continue]

  7. Select [Continue to ID verification] on the "ID Verification" screen.

  8. Select [Verify with Liquid] on the "ID verification by Liquid" screen. You will automatically be taken to the page of Liquid, Inc., which we are affiliated with.

Step 5: Confirm your identity (shoot confirmation information)

  1. Check the terms of use on the "Terms of Service" screen of Liquid, Inc., and if you agree, select [Agree and continue].

  2. Make sure the correct ID type is selected and check the precautions on the "Select Identity Verification Documents" screen, and then click [Confirmed precautions. ] then select [Next].

  3. When the screen for confirming access to the smartphone camera is displayed, select [Allow].

  4. Select [Start Shooting] on the "Shooting | Identity Verification Documents / Surface" screen. Take a picture on a background with a different color from your identity verification document, such as on a wood-grained table or on a black mat so that you can see the outline of the ID. If an error screen is displayed, follow the instructions on the screen and try shooting again.

  5. Check the items displayed on the "Confirm captured image" screen. Then select [OK]

  6. On the "Shooting | Identity Verification Documents / Surface" screen, select [Start Shooting]. Shoot according to the frame displayed on the camera

  7. Check the items displayed on the "Confirm captured image" screen. Then select [OK]

  8. On the "Shooting | Identity Verification Documents / Thickness" screen, select [Start Shooting]. Shoot according to the frame displayed on the camera

  9. Check the items displayed on the "Confirm captured image" screen. Then select [OK]

  10. On the "Shooting | Identity Verification Documents / Backside" screen, select [Start Shooting]. Shoot according to the frame displayed on the camera

  11. Check the items displayed on the "Confirm captured image" screen. Then select [OK]

  12. On the "Shooting | Selfie" screen, select [Start Shooting]. Shoot according to the frame displayed on the camera

  13. Check the items displayed on the "Confirm captured image" screen. Then select [OK]

  14. On the "Shooting | Swing" screen, select [Start Shooting].

  15. Check the items displayed on the "Confirm captured image" screen. Then select [OK]

  16. When the "Application accepted" screen is displayed, select [Next].

This completes the application procedure. Please wait for a while until the examination result arrives by email.

Step 6: Identity verification completed

When you receive the account opening completion email, the identity verification procedure is complete. Log in to your Coinbase account and do the following as needed:

  • Register a bank account (for deposit / withdrawal)

  • Deposit to a bank account

*You can open an account even if you are not a Japanese national. We can only accept the Residence Card for foreign nationals. This may not be available to some customers. If you don't see the options to provide a Residence Card, you'll need to wait until the option is available.

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