Contact Support
Contact support when you're experiencing an issue with your account or a Coinbase product.
If your account is disabled, you will then need to go through our automated account recovery process in order to re-enable your account, which can take several days.
Check Twitter for status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter.
Live messaging
You’ll chat with our virtual assistant first, but you can reach a live support agent if you need more assistance.
Live messaging support is available 24-hours a day, seven days a week.
To chat with us about issues you're experiencing:
Access the Coinbase Help Center.
Select Message Us.
To chat with us about issues you're experiencing:
Select
and choose Get support.Select Chat with us.
