You can contact us in several ways:
Submit a request here. For the fastest resolution, please:
- Submit your request using the email address you use to sign in to Coinbase
- Choose the most relevant category and sub-category
- Provide as much detail as possible regarding your issue
Please do not submit multiple tickets for the same issue—we will get to your ticket as quickly as possible.
We use Twitter to provide status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account.
We can only support, over the phone, issues with compromised accounts. For all other inquires, please submit an email request.
Note that Coinbase Support will never make outbound calls to customers. If you are contacted by someone that claims to be Coinbase Support, please report them by submitting an email request.
The Coinbase Support phone number can be found on our email request form.
Was this article helpful?
Thank you for your feedback. What can we do to improve this article?
We’re glad this article was helpful.
Thank you for your feedback.
Thank you for helping us improve Coinbase.
Your feedback is appreciated.