Coinbase Support contact information

Security notice

Coinbase Support will never under any circumstances:

  • Ask for a customer's account sign-in information

  • Request remote access to a customer's personal device

  • Ask a customer to send funds to an external wallet address

If anyone claiming to be with Coinbase Support makes these requests, contact us immediately.

Live phone support

Coinbase.com customers can reach our support team members at the numbers below. For support while traveling abroad, call the local number in your country of residence.

Toll-free phone number

Local phone number

Hours of operation

 USA/International

+1 (888) 908-7930

+1 (844) 613-1499

24/7

 UK

+44 808 168 4635

+44 151 308 1768

8 a.m.-9 p.m. GMT, daily

 Ireland

1800 200 355

+353 1 529 5132

8 a.m.-9 p.m. GMT, daily

Live messaging

You’ll chat with our virtual assistant first, but you can reach a live support agent if you need more assistance.

Live messaging support is available 24-hours a day, seven days a week.

To chat with us about issues you're experiencing:

  1. Access the Coinbase Help Center.

  2. Select Message Us.

To chat with us about issues you're experiencing:

  1. Select Migrated from https://help.coinbase.com/content/dam/help/articles/consumer/icons/hamburger.png, updated at Mon Apr 11 2022 12:52:36 GMT-0700 (Pacific Daylight Time) and choose Get support.

  2. Select Chat with us.

Email

Submit a support request following these guidelines:

  • Use the email address you use to sign in to Coinbase

  • Choose the most relevant category and sub-category

  • Provide as much detail as possible regarding your issue

We'll respond as soon as possible. Please don't submit multiple tickets for the same issue. 

Twitter

We use Twitter to provide status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter.

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