We’re currently experiencing an increase in inquiries. There may be a delay in responses from Coinbase Support. Learn more about our commitment to a better customer experience in our latest blog post. We appreciate you bearing with us during this exciting time for the cryptoeconomy.

To view updates on site performance, please visit our Coinbase status page and Coinbase Pro status page.

International support

As Coinbase experiments with expanding into more markets, Coinbase will initially only offer self-help customer support in new markets. This means that customer support (email and phone) will not be available. Customers will have full access to our comprehensive library of customer-support articles, all with step-by-step directions and useful information. 

If you are based in one of these countries and need more help, we recommend you utilize our Help Center. Please note, all self-help articles are only available in English.

Top Articles:

Coinbase Learn Homepage
Identity Verification
2-Factor Authentication (2FA) FAQ
How do I change my country or state?
Avoiding Digital Currency Scams
Convert Cryptocurrency FAQ
How do I send digital currency to another wallet?
Coinbase Pricing & Fees Disclosures
Who do I contact for a subpoena request or dispute, or to send a legal document?

To see what cryptocurrencies and regions are supported by Coinbase, please visit our Supported Digital Currencies page.

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