We’re currently experiencing an increase in inquiries. There may be a delay in responses from Coinbase Support. Learn more about our commitment to a better customer experience in our latest blog post. We appreciate you bearing with us during this exciting time for the cryptoeconomy.

To view updates on site performance, please visit our Coinbase status page and Coinbase Pro status page.

I can't remember my password

In the event you forget your password, please use the following steps to successfully reset your password:

  1. Visit the Password Reset page.
  2. Enter your email address and click "reset password." 
  3. This will send an email to the email address you entered. You must click the link in the email to open the new password page. If you run into trouble after clicking the link, please see this article for help.
  4. Type in the new password you want to use, twice, and click the confirmation button.
  5. You can now use your new password to Sign In.


Was this article helpful?

Can’t find what you’re looking for?

Contact us