You can reset your password whether you’re signed in to your account or not. Both options require 2-step verification. Resetting your password differs from updating 2-step verification or fixing seed phrase issues with your Coinbase Wallet.
If you can’t access your email, phone, or 2-step verification, contact the Coinbase Support team. Coinbase Support never asks for your password or 2-step verification codes.
Reset your password while signed out
Go to the password reset page.
Enter your email and select Reset password (by email) or Reset using SMS.
Select the link you receive via email or SMS/text.
If you can’t find the email, check your spam folder.
Enter your new password and select Continue.
Complete 2-step verification to finish the process.
Reset your password while signed in
From a trusted/confirmed device, go to your account security page and select Update.
Resetting your password from a new device delays crypto sends for 24-48 hours.
Complete 2-step verification, enter your new password, and select Continue to confirm.
Tips
Use a password manager to create and store secure, unique passwords.
If you’re not using a password manager, create long, random passwords and avoid reusing passwords from other sites.