Requirements for successful deposits and withdrawals
ID must be verified before making a deposit
The name on your bank account matches the legal name on your Coinbase account
Your payment method is added and verified
Your payment method is active and in good standing
Your bank is located in a supported country
The currency of your transfer matches that on your Coinbase account
Include your unique reference in your deposit, if applicable.
Be aware that some banks may delay or cancel transactions involving digital currency.
Unable to locate a deposit
If your deposit is not in your cash balance, it could be due to the following reasons:
Your payment method details were not added to your Payment Methods
Your transfer was sent through an intermediary bank
Your deposit was sent from an unsupported country
If your bank hasn't been approved for withdrawals, after a successful deposit, it could be due to the following reasons:
The account number on your deposit does not match the account number added on your account
The deposit is missing an account number/IBAN
European customers: Confirm the SEPA information for your bank shows the correct IBAN and BIC for the account you are sending funds from here. If it is not, restart the process to Add a payment method.
Unable to locate a withdrawal
If you’re unable to locate a cash out (withdrawal) from Coinbase in your bank account, confirm you’re checking the following when reviewing your transfer history
Where the transfer was sent (you cash balance, or linked payment method)
The full date range the transfer could complete in (date of cash out to 7 business days after)
Your bank has not put a hold on this transfer