How can I close my account?

The difference between Coinbase.com and Pro

If you would like to close your account, be sure you know the difference between your Coinbase and Coinbase Pro accounts—if you have both accounts.

Coinbase Pro is separate from Coinbase.com, but they share many of the same account settings and profile information.

The reason for the differences is that Coinbase.com and Coinbase Pro are different products, and service a different audience. Coinbase Pro targets more advanced traders, who we hope will bring volume to the exchange. Coinbase is designed for retail customers, and focuses on providing the easiest possible buying experience.

IMPORTANT: Please note that deleting your Coinbase.com account will ultimately delete your Coinbase Pro account as well.

If you'd still like to close your account, please follow the steps below. 

Close your account

Please note that it is only possible to delete your account through the web version of Coinbase.com.

To close your account, select Close account near the bottom of the Profile page.

You'll need to have a zero balance before you can close your account. If you still have a remaining balance in any of your wallets, you'll need to send your funds to an external wallet or fellow Coinbase user. Alternatively, you can donate your remaining crypto to GiveCrypto.org. GiveCrypto is a nonprofit that distributes cryptocurrency to people living in poverty by connecting them to an open financial system.

Does Coinbase retain my email address after I close my account?

Coinbase will retain some of your personal information for a minimum of five years or as necessary to comply with our legal obligations, to prevent fraud, or to resolve disputes, as outlined in the Coinbase Privacy Policy.