We’re currently experiencing an increase in inquiries. There may be a delay in responses from Coinbase Support. Learn more about our commitment to a better customer experience in our latest blog post. We appreciate you bearing with us during this exciting time for the cryptoeconomy.

To view updates on site performance, please visit our Coinbase status page and Coinbase Pro status page.

How can I close my account?

To close your account, select the Close Account button located near the bottom of the Activity page. 

You'll need to have a zero balance before you can close your account. If you still have a remaining balance in any of your wallets, you'll need to send your funds to an external wallet or fellow Coinbase user. Alternatively, you can donate your remaining crypto to GiveCrypto.org. GiveCrypto is a nonprofit that distributes cryptocurrency to people living in poverty by connecting them to an open financial system.

Does Coinbase retain my email address after I close my account?

Coinbase will retain some of your personal information for a minimum of five years or as necessary to comply with our legal obligations, to prevent fraud, or to resolve disputes, as outlined in the Coinbase Privacy Policy.

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