How can I close my account?

Accounts can't be closed from the Coinbase mobile app. If you want to permanently close your account, it needs to be done from a web browser.

If you wish to close your account because you believe it has been compromised, visit this article for help: My account was compromised.

Close your account

To permanently close your account, select Close account near the bottom of the Profile page. This must be done from a web browser.


Your account must have a zero balance before it can be closed. If you have a balance that's too small to cover any fees associated with selling the crypto (this is known as dust or a dust balance), you have a few options:

  • Send the balance to a different Coinbase user's email.

  • Donate the balance to, a nonprofit that distributes cryptocurrency to people living in poverty by connecting them to an open financial system. To do this, enter your password and select Close account, then select Donate Balance.

  • Forfeit the funds and allow Coinbase to zero out any remaining balances.

You can request to forfeit your funds or delete your unverified account by contacting us.

Does Coinbase retain my email address after I close my account?

Coinbase will retain some of your personal information for a minimum of five years or as necessary to comply with our legal obligations, to prevent fraud, or to resolve disputes, as outlined in the Coinbase Privacy Policy.

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