EU Verification levels FAQ

What do the different account levels enable me to do?

Each level unlocks additional features for your account. By verifying certain information, you'll gain access to higher limits and unlimited trading on your Coinbase account.

What level is my account? How do I increase my account level?

You can easily see your current level and how to increase it by heading to the Account limits section of your Settings. Depending on your current level, you can follow these quick steps to increase your account level:

  • Verify phone number

  • Verify a valid photo identification

  • Verify personal information, including proof of address

What account level allows me to send and receive on the blockchain?

You will need to unlock level 3 by verifying a valid Identification Document before being able to send and receive on the blockchain.

If you're having a difficult time uploading your Identification Document, please check out our troubleshooting page or watch How to verify your ID on Coinbase

What if I'm unable to verify my address?

If you're unable to verify your address, you will not have full access to the platform. If you're asked to submit additional documentation to verify your address, please be sure you upload a PDF copy of a utility bill or bank statement in your name that is no more than 3 months old.

Please submit documents via the Coinbase platform identity verification process. Our support team is unable to manually verify any documents sent via the support portal.