This process is required for account access when completing additional verification steps. 

To complete your identity verification, please follow the steps below: 

1. Take a blank piece of paper and write the text, “For Coinbase Verification and [MM/DD/YY].”

Note: It’s important that you write today's date in the exact format above, otherwise SendSafely will not accept your submission.  

2. Using your mobile phone's camera or your computer's web camera, take a selfie photo (picture of yourself) while holding up that piece of paper and your ID

3. Upload your photo to our secure SendSafely portal link, which you received via email from Coinbase Support.  

Follow these tips for a successful selfie photo:

  • Your face clearly visible
  • Your ID clearly visible
  • Your face, photo ID, and the piece of paper with the requested text must be present in the same picture. 

For the best experience, please use the same email address that you used for this support case. 

We also recommend using a desktop browser (Google Chrome works best) rather than a mobile browser.