Landlines and 2-step verification

For security purposes, Coinbase does not support the delivery of 2-step verification codes via voice call. If you have a landline registered with your Coinbase account, follow these steps to upgrade your security:

  1. Sign in to the Coinbase website with your username and password.

  2. Click I need help > I need to update my phone number

  3. Complete the Account Recovery process by following the steps listed

  4. Increase your security by enabling Authenticator: https://www.coinbase.com/security

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