How to access privacy settings and make requests

We’ve made it simple for you to submit requests for your data. To protect your security, you will need to be logged in to your Coinbase account and have access to your 2-factor authenticator to access your privacy settings.

Make a data request

In your privacy settings under Your Coinbase account you will see a list of actions you can take, which may vary based on your jurisdiction. Please select the category of request you would like to make and follow the instructions

Note: You will receive a confirmation email within 24 hours of submitting your request through your Coinbase account. Please allow up to 30 days to process your request.

Accessing your privacy settings


  1. Sign in to your account. 

  2. Select your user icon in the top right of the screen

  3. Select My Preferences to access your account settings. 

  4. Select the Privacy tab. 


  1. Sign in to your app. 

  2. Select the icon in the top left of the screen

  3. Select Profile & Settings

  4. Select the Privacy under Account