How to access privacy settings and make requests

We’ve made it simple for you to submit requests for your data. To protect your security, you will need to be logged in to your Coinbase account and have access to your 2-factor authenticator to access your privacy settings. If you are unable to access your account or have lost your authenticator device, click here to submit a ticket. Please note for Coinbase Pro customers, you will need to use the Coinbase Pro website rather than the mobile app to access your data.

To make a request regarding your data, you will need to:

  1. Log into your account. 

  2. Navigate to the Settings tab, 

  3. Select Privacy. 

  4. Under Privacy Options you will see a list of actions you can take, which may vary based on your jurisdiction. Please select the category of request you would like to make and follow the instructions

You will receive a confirmation email with 24 hours of submitting your request through your Coinbase account. Please allow up to 30 days to process your request. 

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