We’re currently experiencing an increase in inquiries. There may be a delay in responses from Coinbase Support. Learn more about our commitment to a better customer experience in our latest blog post. We appreciate you bearing with us during this exciting time for the cryptoeconomy.

To view updates on site performance, please visit our Coinbase status page and Coinbase Pro status page.

How does Coinbase use my ID?

Before gaining access to the buy and sell features, you may be asked to verify an ID with us. We go through great lengths to keep this information safe. Employee access is heavily restricted and we require background checks on all employees. Additionally, all traffic goes over SSL to prevent third parties from eavesdropping on your connection. 

Our primary purpose in collecting personal information is to provide you with a secure, efficient, and customized experience. Additionally, verifying your identity helps to prevent fraud from occurring on our platform. We will never sell or rent your personal information to third parties. 

For more information please check out our Privacy Policy and User Agreement.
 

 

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