Destination Tag/memo FAQ

Important

It is your responsibility to determine whether a Tag/Memo is required by your recipient. If in doubt, Coinbase strongly encourages you to send a small amount of cryptocurrency as a test send prior to attempting to send a significant amount.

What is a Destination Tag/Memo?

A Destination Tag/Memo is an additional address feature necessary for identifying a transaction recipient beyond a wallet address. 

Why is this needed?

  • For these types of cryptocurrencies, most centralized exchanges (like Coinbase) use one address for all traders of cryptocurrencies that use Destination Tag technology. 

  • Therefore, a Tag/Memo is used to determine what actual individual account a given transaction should be assigned and credited to.

Example: The address you send one of these cryptocurrencies to can be equated to an apartment building address. The Tag/Memo identifies which specific apartment you live in, in the apartment building.

When is a Tag/Memo not required? 

The only exception to the requirement to include the destination tag is when sending to a privately controlled cryptocurrency storage place or device. 

A private wallet is one which the individual fully controls (has custody of) both the public and private keys. Your Coinbase.com account is not a private wallet. Examples of a private wallet include (but are not limited to):

  • Desktop: wallets downloaded and installed on a PC or laptop

  • Hardware: wallets stored on a hardware device like a USB, and are stored offline

Warning: if you are uncertain about whether you are sending to a public or a private wallet, please contact Coinbase support.

Using a private wallet to send crypto that uses Destination Tag technology

  • If you are sending cryptocurrency that uses Destination Tag technology to Coinbase, you must input a correct Tag/Memo. 

    • Both an address and a tag/memo are required to receive cryptocurrency. If you send funds without a tag/memo or with an incorrect Tag/Memo, your funds cannot be credited to your account.

  • If you are sending cryptocurrency off of Coinbase to a private/personal wallet, a tag/memo may not be required.

Which cryptocurrencies use Destination Tag technology?

The following cryptocurrencies supported on Coinbase utilize destination tag technology:

Cryptocurrency

Feature Name

Description

Cosmos (ATOM)

Memo

Numeric Only

EOS

Memo

Numeric Only

Stacks (STX)

Memo

Alpha-numeric

Stellar (XLM)

Memo

Alpha-numeric

XRP (XRP)

Tag

Numeric Only

Do I need to include a Destination Tag or Memo when transacting with these currencies?

Yes. The Tag/Memo is mandatory for transactions for cryptocurrencies that use this technology. You must put in a correct Tag/Memo when receiving/depositing these funds into Coinbase.

For instructions on how to to find or use a destination tag on Coinbase Pro, go to our help page.

For instructions on how to to find or use a destination tag on Coinbase, go to our help page.

What if I forget to include my destination tag?

If a destination tag is required and you forget to include it, or you include an incorrect tag, the funds may be lost.

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