Fee Collection for Coinbase Managed Commerce
Coinbase Managed Commerce automatically deducts 1% of all incoming payments from merchants' customers before depositing the remaining amount into the merchants account.
How Automated fee collection works:
When a payer sends a payment, their crypto funds are transferred to Coinbase Commerce where settlement instructions are carried out.
This commerce account captures a 1% fee and the remaining 99% of funds, in crypto or fiat (cash), are then sent to the merchant's exchange account.
If the merchant has chosen auto-conversions, the remaining 99% of crypto funds will first be converted into fiat before being sent to their exchange account.
Automated fee collection currently works for all supported cryptocurrencies: BTC, ETH, USDC.
Frequently Asked Questions
Why does Coinbase Managed Commerce charge a 1% fee?
Coinbase Managed Commerce operates like a payment processor for merchants. We collect and convert funds on behalf of merchants, then settle payments out to merchants through their exchange account.
This is done to create a seamless and cost effective payment experience for both merchants and their customers. In order to support this experience, we charge a 1% fee for all incoming payments from merchants’ customers.
Where can I see how much Coinbase has collected in fees?
Fees can be viewed for individual payments by clicking the ‘Payments’ tab to view the Payments table, then clicking on a specific payment to view the payment details, including fees, settlement type, net amount and exchange rate.
A customer payment has failed to arrive in my account
If a payment fails to arrive in your account, please visit our help article for guidance on how to resolve the issue.