We’re currently experiencing an increase in inquiries. There may be a delay in responses from Coinbase Support. Learn more about our commitment to a better customer experience in our latest blog post. We appreciate you bearing with us during this exciting time for the cryptoeconomy.

To view updates on site performance, please visit our Coinbase status page and Coinbase Pro status page.

Coinbase Custody


The Custody Client Services team is available Monday through Friday from 2am–6pm PT with additional coverage on the weekends. You can reach us at:

  • Email: [email protected]

  • Phone: Our phone number is available within the Coinbase Custody Platform

Our global team is located in the following cities:

  • New York, New York

  • San Francisco, California 

  • Portland, Oregon

  • Dublin, Ireland

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