Exchange

How does whitelisting in the address book work?

You can restrict crypto withdrawals to go only to addresses (external or Coinbase) already designated in your Address Book. To turn this feature on or off:

  1. Sign into Coinbase Exchange.

  2. Click Preferences in the left side bar. Then navigate to the Address Book tab.

  3. Next to enable or disable Whitelisting, move the toggle on or off.

For security purposes, there's a holding period when you turn the feature on or off.

Holding period when you turn on:

  • All addresses already saved in your Address Book will be immediately whitelisted

  • You will have an 8-hour window in which you can add new addresses to your Address Book that you can use immediately

  • During the initial 8-hour window, you can also disable whitelisting instantly

  • After the initial 8-hour window, any new address you want to add to your Address Book must go through a 48-hour hold period before it is fully whitelisted and available for withdrawals

Holding period when you turn off:

  • There will be a 48-hour hold period before Whitelisting is turned off.

Important Note:

The 48-hour hold period only applies to address use and does not apply to your cryptocurrency. You can still buy, sell, or withdraw fiat to addresses already whitelisted.

You can't withdraw to any address not yet whitelisted in your Address Book. To a new address to your Address Book within the 8-hour window

  1. Go to the Address Book

  2. Select Add New Address in the top right of the page

  3. Enter the information for the address you want to whitelist

  4. If you wish to add multiple new addresses, select + Address Row as needed

  5. Select Save Addresses to save and the new address will be instantly whitelisted 

After the 8-hour window:

  1. Go to the Address Book

  2. Select the Add New Address in the top right of the page

  3. Enter the information for the address you want to whitelist

  4. If you wish to add multiple new addresses, select + Address Row as needed

  5. Select Save Addresses to save

  6. You will see new addresses listed in gray in your Address Book with a count of hours and minutes in the "Date Added" column

    • For the next 48 hours, new addresses will be on hold and shown in gray with the "Date Added" column showing progress

    • During this hold period, it is possible to remove the address from your Address book by hovering over the address and selecting the trash icon

  7. After the 48-hour hold period ends you will be able to withdraw crypto to the newly whitelisted addresses. As this is a security feature, you may not withdraw crypto to these pending this addresses during the 48-hour hold period.

Have a security concern?If you notice unauthorized account activity, please contact Coinbase Support or select the "freeze your account" link in the footer of any emails you've received from no-reply@coinbase.com relating to whitelisting or your address book on Coinbase Exchange.