You can migrate your Coinbase Prime: Custody only or Coinbase Exchange account to Coinbase Prime by completing an application on the Coinbase Institutional Onboarding portal.
The portal requires unique login credentials that are separate from your Coinbase Prime: Custody only or Coinbase Exchange account(s).
If you can’t determine the email address associated with your Institutional Onboarding portal account or need to change it, please contact your Account Manager or our Prime Operations team.
To reset your password:
From the Coinbase Business Onboarding Portal login screen, click Forgot your Password?.
Enter the email address associated with your account.
Click Reset Password.
Follow the link in the password reset email.
Create a new password.
Click Change Password.
You’ll be directed into the Coinbase Business Onboarding portal to complete and submit your application. Learn how to submit your application for an additional account.