Coinbase Pro

Reset your Coinbase Pro password

You can only request password resets from verified devices or from IP address locations previously used to sign in to your account. This requirement safeguards against attempts to illegitimately reset your password. Contact us at https://help.coinbase.com/en/contact-us if you don’t have access to a verified device or IP address. Our security team will assist you with a password reset.

To reset your password from a verified device or IP address:

  1. Click Forgot password? on the Coinbase Pro sign in page.

  2. Enter your email address, then click Reset Password.

  3. Open the password reset request email, click the Reset password link.

  4. Enter the new password.

  5. Confirm the new password.

  6. Click Update password.

Important:

If you reset your password from a verified IP address with a new device, our system may delay the processing time for 24 hours to keep your account secure. Bypass this by resetting your password from a previously verified device. Otherwise, Coinbase suppot can't expedite this waiting period.