Coinbase Pro

Landlines and 2-step verification

For security purposes, Coinbase does not support the delivery of 2-factor authentication (2FA) codes via voice call. If you have a landline registered with your Coinbase account, follow these steps to upgrade your security:

  1. Sign in to the Coinbase website with your username and password

  2. Click on the link "Unable to submit one-time code." 

  3. Click on "I no longer own the phone number ending in +1 xxx xxx 1234" (as an example)

  4. Complete the Account Recovery process by following the steps listed

  5. Increase your security by enabling Authenticator:

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