You can contact us in several ways:
Submit a request here. For the fastest resolution, please:
- Submit your request using the email address you use to sign in to Coinbase
- Choose the most relevant category and sub-category
- Provide as much detail as possible regarding your issue
We use Twitter to provide status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter. Please submit an email request for inquiries specific to your account.
Phone agents are available 24/7 to assist if you believe your account has been accessed without your authorization. Phone agents are also available to assist with general inquiries about Coinbase and your Coinbase account.
For security purposes, phone agents are unable to assist with account-specific inquiries such as order status, specific digital currency transactions, or your account history. If you require assistance with these types of issues, please submit an email request.
Note that Coinbase Support will never make outbound calls to customers. If you are contacted by someone that claims to be Coinbase Support, please report them by submitting an email report.
Phone support is available 24 hours a day, 7 days a week, 365 days a year:
+1 (888) 908-7930 (US/Intl)
0808 168 4635 (UK)
1800 200 355 (Ireland)