Managing my account
Get back into my account
Link a payment method
Verify my identity
- EU verification levels FAQ
- I've installed a smartphone 2-factor app. How do I stop receiving SMS codes?
- Landlines and 2-step verification
- The link in my verification email is missing, expired, or invalid
- Using and managing security keys
- What type of photo ID can I provide?
- Why didn't I receive a verification email?
- Why is my vault withdrawal pending?
- Why isn't my authy device recognized?
- Identity verification for German customers
Update my account
- How can I close my account?
- How can I update my legal name?
- How do I change my country, state, or address?
- How do I change my email address?
- Identity Verification FAQ
- Customer Entity Update
- Customer Account Update
- Australian User Agreement changes - August 2022
- Australian customer account update - August 2022