Managing my account

Get back into my account

• Accessing my account
• I can't remember my password
• 2-Step verification troubleshooting
• Lost email access
• Reset my password
• Restoring 2-step verification from a secret seed
• Why can't I reset my password?

Link a payment method

• Can I withdraw from my EUR wallet to my verified UK bank account?
• Troubleshooting SEPA deposits and withdrawals
• Troubleshooting UK bank account deposits and withdrawals
• How do I make a purchase using a 3D secure card on the mobile app?

Verify my identity

• EU verification levels FAQ
• I've installed a smartphone 2-factor app. How do I stop receiving SMS codes?
• Landlines and 2-step verification
• The link in my verification email is missing, expired, or invalid
• Using and managing security keys
• What type of photo ID can I provide?
• Why didn't I receive a verification email?
• Why is my vault withdrawal pending?
• Why isn't my authy device recognized?

Update my account

• How can I close my account?
• How can I update my legal name?
• How do I change my country, state, or address?
• How do I change my email address?
• Identity Verification FAQ
• Customer Entity Update
• Customer Account Update

Other

• Coinbase accounts-Hawaii
• Escheatment and unclaimed funds
• How do I delete a crypto address associated with my Coinbase account?
• How do I gain access to a deceased family member's Coinbase account?
• How to withdraw funds from a closed account
• Prohibited regions