Coinbase collects personal information that is necessary to provide you with our services. This primarily includes data we collect because it is mandated by law—such as when we must comply with anti-money laundering laws—or to verify your identity and protect you from potential fraudulent activity. We may also collect your data to enable certain services, improve our products, and keep you notified of new developments (based on your preferences). We do not—and will not—sell your data to third parties without your consent.
Please find a list of your data options and data types associated with those options below:
You may request access to and obtain a copy of your personal data stored by Coinbase. Specifically, you may request access to the following:
Contact Information: Includes your full legal name, date of birth, photographs, phone number, home address, email, tax ID number, utility bills, and information from your submitted photo ID (which may include your passport number, driver’s license details, national identity card details, gender, or signature)
Financial Information: Includes bank account information, payment card primary account number (PAN), or other information about your added payment methods
Transaction History and Trading Data: Includes information specific to the transactions you’ve entered into using Coinbase services
Job-Related Information: Includes your job title and any other provided descriptions of your employment
Online Behaviors: Including device data, your site interactions, and cookies
Activity Log: Includes logs of your click-stream data
Communications: Includes records of your correspondence with our Support team
Survey Responses: Includes your responses to any surveys you completed for Coinbase.
Connected Applications: Includes applications you have connected through your Coinbase account
Referrals: Includes information related to any referrals you have made to Coinbase
We will provide you a copy of the data you have provided to Coinbase in machine-readable form. Data that is not machine readable (e.g. an image of your photo ID) will not be provided.
You may request deletion of some or all of your data. Note that if you request deletion of data we collect for legal or identity verification purposes, you may be required to close your account and withdraw funds from the Coinbase platform. In addition, data subject to regulatory retention or record keeping requirements will not be deleted until such requirements have been met.
You may delete the following data without impacting your access to Coinbase services:
Marketing and Communications Data (this includes website engagement metrics)
Requests for deletion of any of the following may result in the closure of your account:
You may correct, modify, or complete your data on your own using functionality within your Coinbase account.
The following data is modifiable directly through your settings:
Date of birth
Bank account information
Payment card PAN
The following data may be modified by uploading a new photo ID:
Full legal name
Driver’s license number
The following additional information may be modified by verifying your ID:
The following data is not modifiable:
Any letters or attachments sent by you to Coinbase
Support call recordings
Request Restriction of Processing (limited jurisdictions)
Coinbase customers in certain jurisdictions may have the option to restrict or object to our processing of your personal information if such processing is not consistent with applicable law. Such requests will be submitted to a specialist for review.