Exchange

Deposit missing - Sent to wrong address

Due to the irreversible nature of cryptocurrency protocols, transactions cannot be canceled or reversed once initiated. If you sent funds to the wrong address, you will need to contact the receiving party and ask for their cooperation in returning the funds. If you do not know the owner of the address, there are no possible actions you can take to retrieve the funds.

Because of this, it is essential to exercise caution when sending and make sure the address you are sending to is an exact match of the recipient's address. It is generally good practice to perform a small test transaction to ensure that the address is correct.