Verify your identity on Coinbase

Coinbase requires identity verification for legal compliance and fraud prevention. Your account will have limited functionality until verified.

Start the identification process

  • Open this Document Verification link and follow the provided instructions. Verify all identity documents (IDs) via the Coinbase website or mobile app. Documents must not be expired, altered or damaged. Documents sent via email will not be accepted.

  • To update your legal name or country of residence, upload a valid ID with current information. 


Identity verification documents-EU

  • UK/EU-issued passport

  • UK/EU-issued driving licence 

  • UK/EU-issued national identity card

  • Driving licence, passport, ID or card from the supported countries listed in the section Foreign ID documents are accepted 

We may also ask you to upload your proof of address using one of the following documents:

  • Bank statement

  • Credit card statement

  • Utility bill


Note: The issuing date of the proof of address document must be within three months of submitting it to Coinbase.

Accepted EU/EEA identity documents

  • EU-issued passport

  • EU-issued driving licence 

  • EU-issued national identity card

  • Driving licence, passport, ID or card from the supported countries listed in the section Foreign ID documents are accepted 

We may also ask you to upload your proof of address using one of the following documents:

  • Bank statement

  • Credit card statement

  • Utility bill

Note: The issuing date of the proof of address document must be within three months of submitting it to Coinbase.

Accepted identity documents

  • Passport (UK/EU only)

  • Government-issued photo ID (UK/EU only)

  • National Identity Card (UK/EU only)

  • Residence permits

Important:

Please make sure your document is valid. We can't accept expired IDs.

Exception: Residence Permit Cards expiring on or after 31 December 2024 can be used to verify your account until at least 31 March

Unaccepted identity documents

  • United States Permanent Resident Card (Green Card)

  • School IDs

  • Medical IDs

  • Temporary (paper) IDs

  • Public Services Card

  • Military IDs

*Open image in a new tab for a larger version.

  • Use the latest version of Google Chrome browser (whether you’re on a computer or mobile device).

  • Your phone’s camera typically produces the clearest photo.

  • Natural light works best to ensure your area is well lit.

  • Use indirect light to avoid glare.

  • If you must use a webcam, try setting the ID down flat and move the webcam instead of moving the ID.

  • Use a plain background for the ID.

  • Don’t hold the ID in your hand (as this can confuse the focusing lens and obstruct your ID).

  • Wait at least 30 minutes between attempts.

If issues persist, clear your browser cache, restart the browser and try again.

Taking a selfie (photo of your face)

This may be required for account recovery if you lose your 2-step verification device or additional security is required for an action you are trying to perform.

  • Use the latest version of Google Chrome browser.

  • Face the camera directly and include your shoulders to the top of your head.

  • Have a plain wall as a background, without backlight.

  • Use indirect light to avoid glare.

  • Do not wear sunglasses or a hat.

  • If you were wearing glasses in your ID photo, try wearing them in your selfie photo. 

  • Wait at least 30 minutes between attempts.

If issues persist, clear your browser cache, restart the browser and try again.

If you're still having trouble, reference the Identity Document verification troubleshooting tips.

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