Change your address or country

Before you change your information

You can update your address, state, or country information on your profile at any time, using a web browser.

  • Changing your address information can only be done on Coinbase.com (web browser), not the mobile app

  • Changing your country information requires identity verification

  • For country changes:

    • You must cash out your full cash balance (local currency balance) before beginning this process

    • Changing your country information may affect your ability to buy cryptocurrency as buying is not available in all regions

    • Coinbase support will be required

Change your address

  1. Sign in to your Coinbase.com account.

  2. Select avatar and choose Manage account

  3. Under Personal info select Address and input your changes.

  4. Select Save.

Tip

Use your mobile device to upload your identification document. We'll send a link to your mobile device to make this possible.

Change your country:

  1. Sign in to your Coinbase.com account.

  2. Select avatar and choose Manage account

  3. Under Personal info select Address

  4. Input address updates as needed, then select Change in the country field.

  5. Follow the instructions on-screen.

    1. This will require an ID upload, follow the instructions provided to complete this

  6. Once your identity is verified, the change you made will show on your profile.

Troubleshooting a country change

If Coinbase’s automated system did not work for your country change, you will need to contact Support using the Coinbase Virtual Assistance in the bottom right of the article. 

Have your updated identification card prepared to send to support to verify your updated residence, as well as either a bank statement or a water, electricity, internet, or phone bill that verifies your new residential address. This document must:

  • Have been issued within the last 90 days

  • Show your full name and new address, which must match those on your ID and Coinbase account

  • Be in Latin characters

  • Be the full document (partial documents aren't accepted)

A Coinbase support agent will provide you with a secure link to upload these documents. Please do NOT send these documents via messenger or email.

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