When you sign in from a new device, you’ll need to confirm your access. Device confirmation authorizes your devices and IP addresses (this is different from 2-step verification, which adds an extra security layer during sign-in).
Confirm a new device or IP address
Make sure you start and finish the confirmation from the same device, Wi-Fi network, and location.
Sign in to your Coinbase.com account on the new device.
A Confirm your device prompt will appear and an email will be sent to your account's email address.
From the same device, open the most recent Verify your device to sign in email.
Select the Verify this device button in the email to complete the confirmation.
When to re-confirm
You may need to re-confirm if you:
Clear your browser’s cache or cookies.
Use a different browser or private/incognito mode.
Use a VPN or the TOR network.
Troubleshooting
Didn’t receive an email
Check your email's spam and trash folders.
Add no-reply@coinbase.com to your contacts.
Select the Resend the email option.
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