Coinbase uses identity verification to comply with Know Your Customer (KYC) laws and prevent fraudulent activity. KYC is a multi-step process that confirms the identity of customers. We collect necessary information mandated by law, such as verifying your identity and protecting you from potential fraudulent activity.
Identity verification is required for all Coinbase customers during sign-up and for existing customers. The process can include uploading pictures of your ID, taking a selfie, or recording a short selfie video. We may occasionally request additional details from some customer accounts to meet regulatory obligations.
Start the process
To verify your identity (Mobile app / Browser):
Access the Coinbase mobile app or your Coinbase.com account and sign in.
If you can’t sign in, you may be able to take steps to solve the issue.
Go to our Document Verification page and follow the on-screen instructions.
Make sure the information on your documents matches your current account details.
For a selfie video, follow the in-app instructions.
An email is sent to you once your verification is complete.