Coinbase requires identity verification for legal compliance and fraud prevention. This process may involve uploading ID photos or taking a selfie.
Your Coinbase account will have limited functionalities until the identity verification process is completed. Read more about Data Privacy at Coinbase and how Coinbase uses your information.
Start the process
To verify your identity (Mobile app / Browser):
Access the Coinbase mobile app or your Coinbase.com account and sign in.
If you can’t sign in, you may be able to take steps to solve the issue.
Go to our Document Verification page and follow the on-screen instructions.
Make sure the information on your documents matches your current account details.
For a selfie video, make sure your microphone is turned on while recording and follow the in-app instructions.
An email is sent to you once your verification is complete.
Accepted identity documents
United States
State-issued ID such as a Driver's License or Identification Card
Passport
United States Permanent Resident Card (Green Card)
Foreign Passport from the supported countries below
Outside of United States
Note: US customers can submit the following identity documents from Australia and the EU*, including a National Identity Card.
*Documents from some regions aren't supported.
Passport
Government-issued photo ID
National Identity Card
Important: Please ensure your document is valid—we can't accept expired IDs.
Unaccepted identity documents
School IDs
Medical IDs
Temporary (paper) IDs
Residence Permit
Public Services Card
Military IDs
Proof of Address (PoA)
In some cases we might also ask you to upload your Proof of Address using one of the following documents:
Bank Statement
Credit Card Statement
Utility Bill
Note: The issuing date of the Proof of Address document must be within 3 months of submitting it to Coinbase.
Foreign ID documents are accepted from these countries
Aland, American Samoa, Andorra, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria
Bahrain, Belgium, Bermuda, Bhutan, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Bulgaria, Brunei Darussalam
Canada, Cape Verde, Chile, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Croatia, Curacao, Czech Republic
Denmark, Dominica
Estonia
Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Lands
Gabon, Gambia, Georgia, Germany, Greece, Greenland, Grenada, Guadeloupe, Guam, Guernsey, Guyana
Heard and McDonald Islands, Hong Kong, Hungary
Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy
Japan, Jersey
Kazakhstan, Kiribati, Korea (South), Kuwait
Lesotho, Liechtenstein, Lithuania, Luxembourg
Macau, Macedonia, Malaysia, Maldives, Marshall Islands, Mauritania, Mayotte, Micronesia, Montenegro, Montserrat
Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Norway
Oman
Palau, Pitcairn, Poland, Portugal, Puerto Rico
Qatar
Reunion, Romania, Rwanda
Saint Barthélemy, Saint Helena, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia and South Sandwich Islands, Spain, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Sweden, Switzerland
Taiwan, Timor-Leste, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu
United Kingdom, United States of America, United States Minor Outlying Islands, Uruguay
Vatican City, Virgin Islands (British), Virgin Islands (U.S.)
Wallis and Futuna Islands, Western Sahara
Signup country or region | Supported identity documents | Supported Proof of Address (PoA) documents | Special considerations |
|---|---|---|---|
Albania | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Algeria | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Angola | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Argentina | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Armenia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Bahrain | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Bangladesh | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Barbados | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Benin | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Bermuda | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Bolivia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Burkina Faso | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Cambodia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Cameroon | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Cayman Islands | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Chile | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Colombia | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Congo (Brazzaville) | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Costa Rica | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Cote d'Ivoire | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Dominican Republic | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Ecuador | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Egypt | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
El Salvador | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with address will be required to complete verification. |
Ethiopia | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Gabon | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Ghana | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Guatemala | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Honduras | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Hong Kong | • Hong Kong ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An additional Proof of Address (PoA) document is required along with your Hong Kong ID card. |
Indonesia | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Israel | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Jamaica | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Kazakhstan | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Kenya | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Korea (South) | • Driver's license • Passport •National ID card • Foreign ID | Not available | An additional Proof of Address (PoA) document is required along with your Passport or Foreign ID card if an address is not present. |
Kuwait | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Kyrgyzstan | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Macedonia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Malaysia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Maldives | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Mexico | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Moldova | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Mongolia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Morocco | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Mozambique | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Nepal | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Niger | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Nigeria | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Pakistan | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Panama | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Paraguay | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Peru | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Philippines | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Saint Lucia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Saudi Arabia | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Senegal | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Serbia | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
South Africa | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Sri Lanka | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Taiwan | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An additional Proof of Address (PoA) document is required along with your Passport or National ID card. |
Thailand | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Togo | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Trinidad and Tobago | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Tunisia | • Driver's license • Passport •National ID card • Foreign ID | Not available | ID with an address is required to complete verification. |
Turkey | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Ukraine | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
United Arab Emirates | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | •An address on your ID is required. • PO Box addresses are not accepted. |
Vietnam | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An additional Proof of Address (PoA) document is required along with your Passport. |
Virgin Islands (British) | • Driver's license • Passport •National ID card • Foreign ID | • Credit card statement • Bank statement • Utility bill | An address on your ID is helpful; otherwise, you have to upload the PoA. |
Taking a photo of your Identity Document
Use the latest version of Google Chrome browser (whether you’re on a computer or mobile device)
Your phone’s camera typically produces the clearest photo
Make sure your area is well-lit (natural light works best)
Use indirect light for your ID to avoid glare
If you must use a webcam, try setting the ID flat down and move the webcam instead of moving the ID
Use a plain background for the ID
Don’t hold the ID in your fingers (confuses the focusing lens)
Wait 30 minutes between attempts
Still having issues? Clear your browser cache, restart the browser, and try again.
Taking a selfie (photo of your face)
This may be required for account recovery if you lose your 2-step verification device or additional security is required for an action you are trying to perform.
Use the latest version of Google Chrome browser
Face the camera directly and include your shoulders to the top of your head
Have a plain wall as a background
Use indirect light for your ID to avoid glare and no backlight
Do not wear sunglasses or a hat
If you were wearing glasses in your ID photo, try wearing them in your selfie photo
Wait 30 minutes between attempts
Still having issues? Clear your browser cache, restart the browser, and try again.
If you're still having trouble, reference the Identity Document verification troubleshooting tips.
Access your Profile page to update your residential address and display name or correct your date of birth.
Follow these steps to update your profile picture:
Log into your Coinbase account
Click on your profile icon
Select Settings from the dropdown
Click Edit profile photo
Under Change photo, click Upload photo
Select and upload your photo
Click Save
Remember:
Photo size must be less than 5MB
Only JPG, PNG, and GIF formats are supported
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