Identity verification for Singapore customers

Coinbase uses identity verification to comply with Know Your Customer (KYC) laws and prevent fraudulent activity. KYC is a multi-step process that confirms the identity of customers. We collect necessary information mandated by law, such as verifying your identity and protecting you from potential fraudulent activity.

As a Coinbase customer in Singapore, you can use Singpass to verify your identity.

Before you get started

Download the most up-to-date version of Singpass on your mobile device.

To verify your identity:

  1. Sign in to your Coinbase account.

  2. Access the Document verification page.

    • New customers will see Verify your ID in the account creation prompts.

  3. Select Yes, verify with singpass.

  4. Scan the Singpass QR code using the Singpass app on your mobile device.

    • Alternatively, use Password login.

  5. Select your preferred verification method.

  6. Review the information that will be collected and select I Agree.

  7. You’ll be redirected to Coinbase.com. Select Confirm.

  8. Follow the prompts to provide additional KYC information.

  9. Select Let’s go to complete the KYC process.

To verify your identity:

  1. Access the Coinbase mobile app.

  2. Access the Document verification page.

    • New customers will see Verify your ID in the account creation prompts.

  3. Select Yes, verify with singpass.

  4. Select the QR code by tapping it.

    • Alternatively, use Password login.

  5. Select your preferred verification method.

  6. Review the information that will be collected and select I Agree.

  7. You’ll be redirected to Coinbase.com. Select Confirm.

  8. Follow the prompts to provide additional KYC information.

  9. Select Let’s go to complete the KYC process.

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