We’re currently experiencing an increase in inquiries. There may be a delay in responses from Coinbase Support. Learn more about our commitment to a better customer experience in our latest blog post. We appreciate you bearing with us during this exciting time for the cryptoeconomy.

To view updates on site performance, please visit our Coinbase status page and Coinbase Pro status page.

What type of photo ID can I provide?

As a regulated financial services company, Coinbase is required to identify users on our platform. Coinbase can only accept the following documents:

Accepted identity documents


  • Government-issued passports. Note: We don’t accept passport cards
  • State-issued IDs such as a Driver License or Identification Card

Outside of US

  • Government-issued photo ID
  • National Identity Card
  • Passport

Identity Documents we CANNOT accept

  • US Passport cards
  • US Permanent Resident Card (Green Card)
  • School IDs
  • Medical IDs
  • Temporary (paper) IDs
  • Residence Permit
  • Public Services Card
  • Military IDs

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