Prime

Access your Coinbase Prime account

There are two ways to initially access your Coinbase Prime (or Coinbase Prime: Custody only) account. The method is determined by the email address that’s provided in the authorized user list on your business application and whether it's associated to an existing coinbase.com account. Expand the sections below to view directions for each method.

  1. Check your email account for an email from [email protected] with the subject [Action Required] Create your password to activate your account.

  2. Click on the link within the email to create an account password.

  3. Go to prime.coinbase.com/login.

  4. Sign in using your new password and email address.

  5. Verify your phone number via SMS text message. Only an SMS-enabled mobile phone will work.

Update your 2-step verification from SMS-text to a security key. Learn more about how to register a YubiKey (or other physical security key) on Coinbase Prime.

  1. Go to prime.coinbase.com/login.

  2. Sign in using your existing password and email address.

  3. Verify your phone number via SMS text message. Only an SMS-enabled mobile phone will work.

Update your 2-step verification from SMS-text to a security key. Learn more about how to register a YubiKey (or other physical security key) on Coinbase Prime.

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