Be an educated investor
We want to remind customers of some of the risks associated with trading cryptocurrency. Cryptocurrencies are volatile, so the prices can change quickly. Due to the rapidly changing prices, some customers may not have withdrawal limits that are sufficient relative to the value of total cryptocurrency they are storing on Coinbase Pro.
As a proactive measure, we encourage customers to check the following items on their accounts:
- Ensure your email address is properly receiving all communications and notifications from Coinbase Pro. To learn more about ensuring email delivery, please refer to this support article.
- Ensure your two-factor authentication is updated and functional. If you have recently switched mobile devices, your two-factor authentication needs to be properly migrated to the new device. In addition, please migrate from SMS two factor to Google Authenticator to enhance the security on your account, if you have not already done so. To learn more about two-factor authentication, please refer to this FAQ.
- Familiarize yourself with your trading limits. They can be found here.
- Expect payments to take the maximum number of days indicated when making a deposit or withdrawal.
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