Coinbase Pro

How to contact Coinbase Pro support

Security Notice: Coinbase Support will NEVER ask for your password or 2-step verification codes, or ask you to install remote sign-in software on your computer. If anyone claiming to be with Coinbase Support makes these requests, contact us immediately.

Coinbase will also NEVER make outbound phone calls. Please do not comply with anyone who called you claiming to be Coinbase Support.

Contact Support

Contact support when you're experiencing an issue with your account or a Coinbase product.

If your account is disabled, you will then need to go through our automated account recovery process in order to re-enable your account, which can take several days.


Check Twitter for status updates regarding Coinbase products. For security and privacy reasons, we're unable to assist with account-specific issues via Twitter.