Contact Coinbase Support

At Coinbase, we appreciate your trust in our services. We’re committed to providing timely and effective support through chat, phone, email, and by mail during business hours.

At the bottom of the page, there are options for chatting with Support or requesting a call. Choose the contact method that works best for you.

If your account has been compromised, lock it.

Complaints

If you wish to file a complaint, please follow the Formal Complaint process.

Contact Support by mail

  1. Write your question(s) clearly.

  2. Address an envelope to:

Coinbase, Inc.

228 Park Ave S #23008

New York, NY, 10003

3. Send your questions through the United States Postal Service.