Why a link may be missing, expired, or invalid
If you can't find the verification link in your email, it's likely that it's being blocked by your email settings or a security filter. If the link is missing, expired, or invalid, your email settings may need to be adjusted.
How to fix it
To fix these issues, try the following:
- Add [email protected] to your contact list, then sign out of your Coinbase account, then sign in again to have a new verification email sent
- Try using a different browser (we recommend Google Chrome), clearing your browser's cookies and cache, then sign out of your Coinbase account and sign back in
- Select Enable HTML in your email settings—a quick google search should provide instructions on how to do this (instructions are different for each type of email account). Once that is complete, sign out and then sign back in to your Coinbase account to trigger a new verification email
If you see the link, but can't click it, try this:
- Copy and paste the link into a new tab or window in your browser—this should be the same as if you clicked the link.
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