A 'Sorry, account temporarily disabled' error message typically displays within your account due to a potential security issue.
Accounts may be temporarily disabled or restricted for various reasons, including:
Suspected malicious activity
A problem during account recovery
Your request to restrict the account
You can wait for the restriction to be auto removed or follow the steps below for account recovery.
Resolve an account restriction
Important:
You must be able to access your 2-step verification method and sign in to your account to complete this process.
Immediately report criminal activity to law enforcement. Coinbase fully cooperates with law-enforcement investigations.
To resolve your account restriction:
Review our recommendations to make your account more secure and make the appropriate updates.
Sign in to your Coinbase.com account.
Attempt the restricted action.
Note:
Restriction resolution and response review processing typically takes up to 10 business days. Some individual cases may take longer. We will email you upon review completion.
Coinbase may modify support access, including queue routing and channel availability, for accounts under review for policy violations, disputes, or loss-generating activity.
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