Coinbase has multiple safeguards in place to protect you and your funds. These precautions include temporary Coinbase account restriction and are designed to prevent potential loss from irreversible transactions.
If you’re unable to send crypto because your account is restricted, revisit and pay attention to any in-platform notifications. Complete any required actions, such as verification or failed send attempts, to expedite the review process.
Accounts under review
You may still be able to convert your crypto into cash and cash out funds to your verified bank account while your Coinbase account is being reviewed.
However, security and risk assessment require us to consider a variety of factors, and we cannot guarantee that resolving verification and account review notifications will result in unlocking this functionality or removing the restrictions from your account.
Security tips
Crypto accounts are often targeted for fraudulent activity, which may result in temporary account restriction. We have multiple Privacy and Security articles, but we’ve also included some tips below, to help you keep your account secure in the future:
Only share your wallet’s receiving address: Legitimate merchants, vendors, or sellers should only require your wallet's receiving address. Requests for additional, sensitive information (such as your Coinbase password or 2FA codes) likely indicate fraudulent intent as this information should never be shared.
Beware of scams: Unsolicited "investment opportunities" that promise returns in exchange for transferring cryptocurrency to an external wallet are often indicators of fraudulent intent. Remember that crypto transactions are irreversible and Coinbase cannot retrieve funds sent off platform.
Be aware of support impersonation scams: Coinbase will NEVER ask you to transfer your funds to any wallet or accounts.
Keep your security information confidential: As a Coinbase user, you are responsible for the security of your devices, passwords, emails, and 2-step verification codes.
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