Coinbase has several ways to protect you and your funds, like temporarily restricting your account to prevent potential losses from irreversible transactions.
If your account is restricted and you can't send crypto, check your notifications. Complete any required actions, like verification or addressing failed send attempts.
Accounts under review
You can still convert crypto into cash and withdraw to a verified bank account during the review process. However, security and risk factors can affect your account’s status. Completing verification or addressing account review notifications doesn’t always guarantee that restrictions will be removed.
Security tips
Scammers often target crypto accounts, leading to temporary restrictions. To keep your account secure, follow these tips:
Only share your wallet’s receiving address: Legitimate merchants or vendors only require a receiving address. Never share sensitive information like your Coinbase password or 2-step verification codes.
Beware of scams: Avoid unsolicited "investment opportunities" promising returns for transferring crypto to external wallets. Crypto transactions are irreversible, and Coinbase cannot retrieve funds sent off-platform.
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