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Support FAQ

How to reset your password

You can reset your password using the following steps:

  1. Go to: https://www.coinbase.com/password_resets/new

  2. Enter your email and click "Reset Password"

  3. Check your inbox for the Password Reset email from us

  4. Click the link in the email to open a password reset page

  5. Type the new password you want to use, twice, and click “Update Password”

  6. You can now log in using your NEW password here.

You must use the same device throughout this process, and it must be a device that you have previously authorized to access your Coinbase account.

You can read more about this here.

Also, read our Password FAQ page.

If you no longer have access to a previously authorized device, please contact us here for additional support. 

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