For troubleshooting steps related to payment method, choose the payment method you want to add below.
Card addition
For verification, Coinbase sends two test charges of between 1.01 and 1.99 in your local currency. If you don’t see these test transactions, try again or:
Review pending or processing charges with your card issuer.
After 24 hours, ask your card issuer about any pending Coinbase authorizations or blocked charges.
Note:
1.00 charges are from the card processing network and are not used for verification.
We’ll cancel the verification charges and they’ll disappear after 10 business days.
3D Secure card addition
Your card must be 3D Secure enabled. If your card doesn't support 3D Secure, you’ll see an error message. Card processors may block Coinbase or crypto transactions, stopping card verification. This is determined by your card provider, not Coinbase. Please ask your card provider about their crypto policies. A card can only be linked to one Coinbase account at a time.
Coinbase doesn’t support transactions from prepaid, reloadable, secured, or business cards.
Add a card to your payment methods:
Web
Sign in to Coinbase.com.
Go to your profile.
Select Settings.
Select Payment methods.
Select Add a payment method and choose Credit/Debit card.
Review details and select Continue.
Enter requested information.
Select Add Card to confirm.
Mobile app
Access the Coinbase mobile app.
Select the menu icon.
Select Profile & Settings.
Select Add a payment method and choose Credit/Debit card.
Review details and select Continue.
Enter requested information.
Select Add Card to confirm.
If your card is supported and 3D Secure enabled, it should be verified.
Remove a card from your payment methods:
Web
Sign in to Coinbase.com.
Go to your profile.
Select Settings.
Select Payment methods.
Choose the card you wish to delete.
Select Remove.
Mobile app
Access the Coinbase mobile app.
Select the menu icon.
Select Profile & Settings.
Choose the card you wish to delete.
Select Remove.
Buy using a card:
Web
Sign in to Coinbase.com.
Select Buy.
Select Pay with and choose your card.
Enter the purchase amount and frequency.
Select an asset to buy.
Select Review Order.
Select Buy now to confirm the order.
Mobile app
Access the Coinbase mobile app.
Select Buy & sell.
Select Buy.
Select an asset to buy.
Enter the purchase amount and frequency.
Select Pay with and choose your card.
Select Review Order.
Select Buy now to confirm the order.
Withdraw funds using a card:
Web
Sign in to Coinbase.com.
Select the My assets tab.
Select Withdraw cash.
Choose your card and enter the amount you wish to withdraw.
Select Preview.
Select Withdraw Cash Now to confirm the transaction.
Card cash outs are typically processed instantly, but the transfer speed may vary depending on your bank or card provider.
US ACH bank account addition
Add your bank account instantly through Plaid, or manually by completing the deposit verification process.
For deposit verification, close the Plaid window and follow these steps:
Select Manually link bank account.
Enter your payment details as instructed.
Select Verify Your Bank.
Test deposits will arrive in your bank account in 1-3 business days.
Once the deposits arrive, go to Payments methods and select Verify.
Enter the cent portion of the deposit amounts.
Your bank account will be verified when the correct amounts are entered.
If you don’t see the deposits:
Check your upcoming or pending transactions in your online bank account.
Review your bank statement.
Contact your bank for hidden or omitted details on your statement.
Restart the verification process to void the first pair of deposits.
Online banks cannot be verified manually. Try instant verification or link a different payment method.
US wire bank account addition
A successful deposit will verify your bank account. For transfer details, complete the Add and verify your payment method steps.
PayPal account addition
For PayPal support, refer to our PayPal FAQ article.
Google Pay and Apple Pay addition
Apple Pay or Google Pay appear as a payment method when a Visa or Mastercard debit card is linked to your Wallet. If they don’t, make sure you're using a supported device or browser and your settings are correct.
Interac
Your deposit will show as canceled if it fails on your bank's end. Refunds usually process within a few business days. Contact your bank for refund timing and status.
There are a few bank and Interac settings you can check to ensure deposits to Coinbase are successful.
Confirm that your deposit does not exceed your bank's daily withdrawal limit
See if your bank has an allowlist for transfers and, if so, add support@coinbase.com
Check your Interac notification preferences. Follow the instructions in the email or text to allow or unblock requests from Coinbase.