What is Coinbase One beta?

Coinbase One beta is a subscription product that gives members access to everything they love about Coinbase and much more! As a Coinbase One beta member, you’ll get access to:

  • $0 trading fees: Take your portfolio to the next level with no trading fees.
  • Dedicated 24/7 phone support: Speak directly with a Coinbase One beta team member for help with any of your issues. 
  • Account security guarantee: Keep your peace of mind knowing your account is protected from unauthorized access.

This pilot launch is currently accessible to a limited audience in the US. We hope we can open this up to more customers in the future. 

How to join Coinbase One beta

You'll be notified via email or in the Coinbase app that you can sign up. If you’re a part of this beta launch, Coinbase One beta will be listed in your Settings when you sign into your Coinbase account from a web browser. If you sign up, your account will be charged a recurring monthly payment. See Subscription Management in your Settings for your billing date.

Can I share my subscription?

No, you cannot share your subscription. Additionally, for security reasons, you should be the only one able to access your Coinbase account.  

How to pay for Coinbase One beta

You can pay for Coinbase One beta through a linked bank account (ACH) or use cash available in your USD balance. We’re working hard to add more payment methods. 

Can I change my subscription payment method?

We’re working on this improvement, and it should be available soon. 

Can I be reimbursed for previous trading fees? 

No, you will not be reimbursed for previous trading fees now that you are a subscribed to Coinbase One beta.

Why was I still charged a trading fee?

If you were charged a trading fee, please contact us for further help. 

Why was a spread included in my trade?

Coinbase includes a spread in the price when you buy or sell cryptocurrencies or in the exchange rate when you convert cryptocurrencies. This allows us to temporarily lock in a price for trade execution while you review the transaction details prior to submitting your transaction. Learn more about Coinbase pricing and fees

How to cancel your subscription

We hope you don’t miss out on this unique opportunity, but if you want to cancel your subscription:

  1. Sign into your Coinbase account from a web browser, and go to Settings.

  2. Select Coinbase One beta.

  3. Select Manage Subscription > Cancel Subscription

  4. Confirm your subscription cancellation. 

Can I reactivate my subscription?

Yes, if your billing cycle hasn’t closed. In your Settings, select Coinbase One beta then Resume subscription to re-activate it.  

Can I get a refund for my subscription after I cancel?

No, we are unable to offer a refund—please see our terms and conditions. However, you enjoy all the subscription perks until the end of your current billing cycle. 

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