Coinbase One

Coinbase One is a subscription product that gives members access to:

  • $0 trading fees: Take your portfolio to the next level with no trading fees.*

  • Dedicated 24/7 phone support: Speak directly with a Coinbase One team member for help with any of your issues. 

  • $1M Account Protection: Keep your peace of mind knowing your account is protected from unauthorized access.

  • Pre-filled Form 8949: Generate a pre-filled Form 8949 in Coinbase Taxes

Note: This feature is available to a limited audience in the US and may not be available to you at this time.

*Disclaimer

  • A Coinbase One subscription does not apply to Advanced Trade or Prime Broker. Coinbase includes a spread in the price when you buy or sell cryptocurrencies or in the exchange rate when you convert cryptocurrencies. See the full terms.

  • There's a fee-free trading volume limit. When you trade over this limit, you're responsible for paying regular trading fees. The limit can be found in your account settings.

  • As an active Coinbase One Subscriber, you can download form 8949 for tax years 2021 and 2022. 

Eligible users may sign up for Coinbase One which is an automatically renewing subscription requiring recurring payments. A Coinbase One subscription grants you the benefits of: (a) a waiver of Coinbase fees for buying, selling, and converting digital currencies on the Coinbase platform (which does not include Coinbase Pro’s order matching platform), provided that a spread in the price is still included in all buys, sells, and conversion of digital currencies on the Coinbase trading platform (learn more about fees here); (b) a dedicated customer support line available twenty four (24) hours a day, seven (7) days a week, three-hundred and sixty five (365) days a year; and (c) Coinbase Account Protection. Coinbase may modify or suspend this program at any time upon notice.

How to join Coinbase One

You can sign up for Coinbase One by selecting Coinbase One from your account settings. When you sign up, you'll be asked to provide payment information for your monthly subscription.

Learn about our Coinbase One free trial.

Can I share my subscription?

No, you can't share your subscription. Additionally, for security reasons, you should be the only one able to access your Coinbase account.  

How to pay for Coinbase One

You can pay for Coinbase One through:

  • Your linked bank account (ACH)

  • Your linked debit card

Note: Other payment methods on your account will be charged if your original payment method fails.

Can I change my subscription payment method?

We’re working on this improvement and it should be available soon. 

Learn about Coinbase One billing plans.

Can I pause my subscription?

Yes, you can pause your subscription for one month. To initiate a pause, go to the Coinbase One subscriptions page and select Manage Subscription. From there, you'll have the option to pause.

During the pause, you will not be billed for Coinbase One and will still have access to the $1M account protection and 24/7 priority support. However, you won't have access to zero trading fees, prefilled tax form 8949, or analytics via Messari Pro.

You can reactivate or cancel your subscription at any time during the one-month pause. If you do nothing, the subscription will automatically reactivate after the pause period has ended and normal billing will resume.

Can I be reimbursed for previous trading fees? 

No, you will not be reimbursed for previous trading fees now that you are a subscribed to Coinbase One.

Why was I still charged a trading fee?

There may be a couple reasons why you are seeing a trading fee: 

  • You may have exceeded your trading cap for the month. You can check this in your account settings. 

  • Make sure that you are using the Simple Trade feature in Coinbase. Coinbase One fee-free trading is not currently extended to Advanced Trade

If neither of the above situations apply to you, please contact us

Why was a spread included in my trade?

Coinbase includes a spread in the price when you buy or sell cryptocurrencies or in the exchange rate when you convert cryptocurrencies. This allows us to temporarily lock in a price for trade execution while you review the transaction details prior to submitting your transaction. Learn more about Coinbase pricing and fees

How to cancel your subscription

To cancel your subscription on Coinbase.com:

  1. Sign in to your Coinbase account.

  2. Select Migrated from https://help.coinbase.com/content/dam/help/articles/consumer/icons/Avatar.png, updated at Mon Apr 11 2022 12:52:36 GMT-0700 (Pacific Daylight Time)and select Settings.

  3. Select the Coinbase One tab.

  4. Select Manage Subscription > Cancel Subscription

  5. Confirm your subscription cancellation. 

Can I reactivate my subscription?

Yes, if your billing cycle hasn’t closed. In your Settings, select Coinbase One then Resume subscription to re-activate it.  

Can I get a refund for my subscription after I cancel?

No, we are unable to offer a refund—please see our terms and conditions. However, you enjoy all the subscription perks until the end of your current billing cycle.

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